Online counselling or therapy, once known as an alternative therapy, has now become a normal practice ideal for both the clients as well as the therapists. It is appreciated for bridging the gap that traditional face to face therapy process has and given solution to multiple issues of face to face traditional therapy procedure such as convenience, accessibility, affordability and others.

Convenience

Online therapy is more convenient than traditional. This kind of therapy lessens the burden of setting up and fixing appointments that are common in traditional settings. It also helps the therapist to offer their services to more and more clients as appointments can be scheduled easily over 24 hours and increase the reach to a larger geographical region.

Online therapy is a more preferred choice for those individuals who feel uncomfortable in face to face session with an unknown person speaking about their problems and sufferings because of the social phobias, anxiety disorders, or agoraphobias.

Accessibility

Web or Online counselling is accessible easily for those who want to avail it. Online therapy overpowers the obstructions that may prevent someone from seeking help from a therapist.

For instance, people who reside in rural or remote areas or are physically disabled or those who cannot leave their home because of the children can easily access the online therapy services conveniently. For people who reside in such areas where there is no mental health clinics can get the benefit of online counselling.

Online counselling is also effective for encouraging children and teenagers for therapy sessions as they seem more comfortable using the internet for counselling. Anyone with access to the internet can use online therapy services conveniently. Sometimes if the therapist is not available they can also send an email with the perception like they are interacting with their therapist when writing the email.

Affordability

Web or Online counselling has been proved to be more economical for both the client and the therapist. Particularly for the therapists who cannot afford or are not willing to rent any commercial space to lower the overhead costs for capital, commuting property and administration processes when comparing with traditional counselling services.